Reference

Privacy Policy

We collect what we need to run your account, verify your wallet transfers, and keep your lobby access secure. This policy covers what information we gather when you deposit through bKash, Nagad or Rocket, how we store it, and the rights you have over…

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k 999 Privacy Policy
DATA SAFEGUARDS

Security and Retention

We encrypt your account password, mask your wallet identifiers in transaction logs, limit staff access to customer records by role, and run regular audits of our data systems. Device fingerprints help us detect unauthorised login attempts from new locations. Your gameplay and wallet history stay on file while your account is open and for the minimum period regulators require after closure.

Encrypted Storage Passwords are hashed before storage and wallet transaction details are encrypted at rest. Only authorised support staff with verified credentials can decrypt records when you request account assistance.
Cookie Control Essential cookies maintain your login session and language setting. Analytics and preference cookies are optional; disable them in your browser or through the cookie banner without affecting deposits, withdrawals or game loading.
Access Logs We record login timestamps, IP addresses and device types to flag suspicious activity. If we see a new device from an unfamiliar location, we may ask for additional verification before processing a withdrawal request.
Data Requests You can ask for a copy of your personal information, request corrections to outdated details, or close your account and delete your records. Contact support with your username and we will guide you through the verification process.
PRIVACY CONTACT

Reach Our Data Team

Questions about what we collect, how long we keep it, or how to request deletion go to our support desk. Open a ticket through the account panel, message us on Telegram, or send an email referencing your account username so we can verify ownership before discussing your records.

Live Chat Open the chat widget in your account dashboard and select the privacy topic from the menu. Our team will ask for verification details before pulling your data snapshot.
Telegram Support Message our official Telegram channel with your username and the words 'data request'. We respond during Bangladesh business hours and walk you through the verification step before releasing information.
Email Ticket Send your inquiry to the support address listed in your account footer, include your registered phone number, and we will reply with the forms or confirmations you need within two business days.

Common Data Questions

We ask for your phone number, a password, your date of birth for age verification, and your preferred currency. During deposits we log the wallet reference code from bKash, Nagad or Rocket to match incoming transfers to your account.

We record the transaction reference and amount when you send a deposit, but your wallet PIN and full account credentials stay with your provider. We see only the reference string needed to credit your balance.

Records remain active while your account is open and for the retention period local regulations require after you close it. This typically spans several years to support dispute resolution and compliance audits.

Yes. Open a support ticket, verify your identity, and request a data export. We will send you a file containing your registration details, transaction log, gameplay summary and communication history within a few business days.

Essential cookies store your session token and language choice. Optional cookies track page views and feature usage for analytics. You can block the optional set in your browser settings without losing access to deposits or games.

Contact support through live chat or email, confirm your identity, and request account closure. We will process the deletion within the timeframe local data-protection rules specify and retain only the minimum records regulators require for audits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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